USB-C to USB- C cable not working with 5Z

vkk178vkk178 Level 2
edited May 2021 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: 5Z
  2. Firmware Version: Latest
  3. Rooted or not: No
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Type C to Type C cable doesn't seem to work with my device. Neither does it charge or does data work . I have tried 3 different cables with same result.


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