ASUS ROG Cetra Wired Gaming Headset not working

vaibhavmenta2000

Hai sir,

I bought Rog Cetra Wired Gaming Headset ( type C ) and before the update it's working but I updated to the latest version now it's not working currently my version number is 17.0823.2102.143 . I checked the headphones in my sister's phone realme and it's working but the sound isn't coming only ANC working and the LEDs in my phone it's not working anything I think it's because of the update. Please help me

ARP_ASUS

Hi vaibhavmenta2000,

Can you try to factory reset your phone once?

vaibhavmenta2000

I'm sorry I can't do that. Is there any other way