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Reverse Charging

Reychell
Star I

‎03-21-2021 05:38 PM

Please tell us some basic information before asking for help:
Model Name: Asus X00ID
Firmware Version:
Rooted or not:
Frequency of Occurrence: 1 to 2 seconds
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

I had experienced reverse charging popping out my phone for about 1 to 2 seconds.How should I deal with this one?

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1 REPLY 1

Christine_ASUS
Community Legend II

‎03-21-2021 08:00 PM

Hi Reychell
Thank you for your asking. The issue of reverse charging notification keep pop-up could cause by various reasons, a common reason is the battery port had too many debris, so that the port keep detect debris or moisture. Please try to clean your port with soft tools (e,g. compressed air can) or bring it back to Repair Center for device checking.
https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try CallUs: https://www.asus.com/support/CallUs
Please backup before you submitted to the repair center
https://www.asus.com/support/FAQ/1036182/
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