camera is upsidedown on selfie mode and the other one...

trigonatustrigonatus Level 1
edited May 2021 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone 7 pro
  2. Firmware Version:
  3. Rooted or not: dont know
  4. Frequency of Occurrence: every time
  5. APP Name & APP Version (If your issue relates to the app): its on the normal camera aswell on snapchat, but on snapchat it has been for a while, but on the normal camera has it been on since the uppdate I think.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


snap selfie

both of the pics are from snapchat, I just noticed that on my normal camera its does not flip xd

front cam



  • when is this fixed... in next update?

  • Try this

    system settings -> apps & notifications -> see all xxx apps -> search -> three dot menu (upper right corner) & show system -> search for "camera" -> clear the storage & cache of both camera and camera calibration

  • trigonatustrigonatus Level 1
    edited March 2021

    I have done that now, and it didt work sadly, but another thing has happend

    This pops Up now that I have deleted THE cashe and storage on THE camera. It says THE camera is used by another program, even do I dont have anyother app open

  • I have the exact same issue, i get the same notification when i open the camera app, and when i use an third party app the image is flipped... even when i use the flashlight it turns the camera to selfiemode for whatever reason. Please bring out a fix for this problem, because i cannot even use the camera to its full capability now.

  • yhea its hella sad =( wonder if we like need to reboot the phone or am I just gonna wait and see I gues...

  • Even a full reset doesn't work unfortunately, i've tried. Guess we have to wait :(

    @Anders_ASUS has this problem been reported before and can it be fixed with an software update?

This discussion has been closed.