Is ASUS going to enable VoLTE the US?

eldari77eldari77 Level 1
edited April 19 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7  (ZS670KS) 
  2. Firmware Version: 29.14.53.23
  3. Rooted or not: no
  4. Frequency of Occurrence: constant
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I am using Cricket (subsidiary network of ATT) and they require VoLTE enabled phones. I see the 4G bands are compatible, however I am unable to enable VoLTE in the settings or by using the *#*#4636#*#* , as the option is greyed out. Any recommendations?

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