Speakers Turn Off While in Use - Win10 But Not Win7
- System: Win10 Pro 64-bit build 19042.868
- Battery or AC: AC
- Model: G703GX
- Frequency of occurrence: every 45 minutes
- Reset OS:
- Screenshot or video:
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Detailed description:
I have a Sony SRS-XB20 Bluetooth speaker. For about a week now, after about 45 minutes listening to music (iTunes) the speaker powers off. I do not use Bluetooth - the speaker is plugged in to the jack.
To test the speakers, I connected them to my ASUS G75VW running Win7 Home. I've been listening to music all day and they haven't powered off once.
Two days ago I updated to the latest Win10 version and double-checked the Realtech driver.
I suspect it may be a Win10 update interfering.
Has anyone else experienced a similar issue?
Thanks!
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Hi there,
So if you plug in another headset to the jack, or use bluetooth with the speaker, does the issue happen?
Thank you.
Sorry, Blake_ASUS - I didn't get a notification that you'd replied. I don't wear headsets long enough to know. I haven't tried using Bluetooth - I could give it a try.