Security Update Expired in Android 10

parthibanm19parthibanm19 Level 2
edited April 2021 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max pro M1
  2. Firmware Version:QKQ1.WW_Phone-17.2017.2012.438-20201203
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Now you should buy a new phone with letest security patch.because no any company gives you letest update lifetime.every company stops giving updates after 1- 2 year .they cannot give you updates for lifetime .and you also can not expect this with a 8000rs smartphone.

  • Bullshit, this phone run android 10 beta for 1 years, Asus always make promise will release the stable on feb 2020 but its 2021 bro, why we should buy new phone? Do you think all people have so much money, what happen to this phone? Throw it to trash? Bullshit ,trashtalking, if you want people buy new phone give us money, during this pandemic you still can said that, oh shit ,go to hell

  • First of read your own comment... You said company give updates i know this company promise to give 2 android version we decided to buy this 8000rs (as you told) phone.

    We don't get that we will continue to ask for it..

    If you contract with someone to build two houses in 2 year...

    You build one House in one year..

    And the next year you sleep for whole year ...Build an half House without roof.

    When the customer ask .. Where is my second house !..

    Will you say ... Hey buddy, my contract for two year is now over... So i can't do anything more..

    So you have to provide updates as promised...not to sleep one year and say...hey my job is done as my contract period is over 👏👏

  • I don't know how some people support this 2 year updates sh!t ..

    In two have to work on second year.too.. and this company did nothing for entire 2020 .. and say ..hey time is up..

    Custom rom developer move to android 11 ...and a company with all resources can't provide android 10 yet... A cheap chinese 4000 rs phone have much better sound quality than this 5th revised beta 438 build... What a joke...and still some losers supporting this.

  • Bro still no reply from moderator. If we ask any issue in beta updates. They simply informed my mobile working and you downgrade to android 9. They are not capable to fix this issue. Or they simply informed to factory reset. They are thinking we are using mobile for testing purpose but real time lot of data we will loss...

  • Man it doesn't matter how you cut it it's still a 3 year old phone and I think you will find that most people are lucky if they keep the same phone for 2 years.

    Save yourself the stress and stop flogging a dead horse, they are not going to budge on this issue or they would have to do the same for all the Asus phones and that's not how to make money.

    I'm sure this is not what you want to hear my friend but it's the reality. I keep my phone's for about a year and a half then sell it so it doesn't lose all its resell value and grade up

  • VXPVXP Level 1

    Android 9 has expired Security Update too for now

  • Just yesterday, my wife's phone, a Huwaei P20 Lite received an update with the February 2021 Security Patch for Android 9 and this phone model is more than two years old. Asus gives us nothing and the last Security Patch is from 2020, SHAME this ASUS brand.

  • Hi there, any news and announcement about updates will be shared once it is ready. Request you to stay tuned.

  • 3 year old.. Okay..but still i don't get that asus promised 2nd upgrade , which is Android 10 stable. . If company gave that on 1.5 year.. i would also never complain about it ..

    And not everyone uses a phone like use and throw. .. It's not only about value.. it's about comfort. . For not changing phones constantly when it's not needed.. why should i change my phone for a software .. Which was delayed by company. I think it also helps to decrease e-waste and keep environment a bit cleaner.

    I have a 5 year old saomi 3ss primee .. listen to that wired audio output and sh!t audio of this 438 beta firmware ...even previous pie wasn't near it.

    I am giving CPR to this asus promised but still forgotten device.. join me .. Every question helps.. raise this on every asus social media platform.. we will make this dead horse running wild...

  • Are you guys working on update or just stopped working?

  • Thats absolutely true , asus promise to give 10 stabel until now we dont get any 10 stable suck asus , shame on you,good bye asus ,i will never buy asus product again, i have plan to get the newest rog phone but i cancelled it because i hate asus because of this issue !!!

This discussion has been closed.