Grey lines and flicker on webcam when using AC power

RippleffectRippleffect Level 1
edited May 2021 in Others
  1. System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406) BIOS 308
  2. Battery or AC: AC
  3. Model: Zephyrus S GX701GVR_GX701GVR
  4. Frequency of occurrence: Always
  5. Reset OS: No
  6. Screenshot or video: No


Detailed description:Hi, just like multiple people on this forum, I'm having a problem with my webcam. When my Zephyrus S is plugged on AC and I use a webcam, there are constant grey lines and flickers. I updated my BIOS to the latest available: BIOS 308 but the problem persists. As this is a new laptop and I really need to use my webcam for homeworking, can you provide a solution? Thanks in advance.


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