POSSIBLE FIX FOR ROG PHONE II UNEXPECTED SHUTDOWNS/HANGS/RESTART
Deadayya
Level 1
This worked for me, it might not work for you. I have read on one of the threads that one guy had the issue even after he got it fixed at Asus service center. This could be a software bug.
- Model Name: ASUS ROG 2
- Firmware Version: Android 10
- Version: 17.0240.2012.65
- Baseband Version: M3.23.44.18-Yoda_001522
- Kernel Version: 4.14.117-perf [email protected]#1 Thu Dec 10 19:40:51 CST 2020
- Build number: QKQ1.190825.002.ww.phone-17.0240.2012.65
- Extension ROM: 1.1.228
- Rooted or not: No
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app)
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I own a ROG Phone II as well and had the same issue of hanging phone and constant restarts, and also unexpected shutdowns.
I started having the issue so I had reset the device. And I couldn't even get past the language selection page. I had noticed and single point getting warmer.
I decided to keep the device as cool as possible. So I kept it in the freezer for 10 seconds and I was able to setup the device while it was cool.
However, On normal mode while playing pubg the phone hangs and shutdown unexpectedly, 3 to 5 or continuosly withing 30 mins. And the device wasn't heated at all.
So I changed the settings on armoury crate scenario profile for pubg, to X Mode Level 1, CPUFreq to 2.75 and Temperature Control to High. AND PROBLEM SOLVED. SO I KEEP MY PHONE ON X MODE ALWAYS.
TO ME IT SEEMS THAT ASUS IS HAVING A SOFTWARE TUNING ISSUE. A CRITICAL TUNING CODE THAT ASKS THE PHONE TO SHUTDOWN TO COOL DOWN. OR A CONFLICTING CODE WHICH HANGS THE CPU OR ANYTHING. KINDLY LOOK INTO IT.
Let me know in the comments if this works for you as well.
Comments
Man this is frustrating. Forget gaming I can't even do normal things on this phone. The battery drains quickly, the phone shutsdown while charging. what hell did i pay for? Bugs? crappy phone ?