ASUS UX534FTC Screenpad Suddenly Stops Working

edited April 2021 in ZenBook
  1. System: Windows 10 64 20H2 (since 2/22/21)
  2. Battery or AC: AC
  3. Model: Zenbook UX534FT-C (from September 2020)
  4. Frequency of occurrence: Always (ever since it happened)
  5. Reset OS: No
  6. Screenshot or video: Unable to provide


Detailed description:

Yesterday night, I was in a Discord call with some friends. I was in the middle of the talk until i noticed my screenpad glitching out just flickering and the windows dock becoming black (whenever i highlight the dock, it results back to the default colour caused by screen share). After some time, it became what appears to a black screen (I can see that it turns on and it just glows as a black screen. I can recall being in touchpad mode from screenpad while this happened). I haven't done anything and I've tried to reinstall drivers and ScreenXpert. I haven't really changed any settings with it nor have I seen such strange issues occuring. Touchpad is still working fortunately.


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