ROG Restart ISSUE

gravi9849

Please tell us some basic information before asking for help:

1. Model Name: Asus rog phone 2
2. Firmware Version:17.0240.2012.65
3. Rooted or not:Not Rooted
4. Frequency of Occurrence: restart more than 5 times in a day
5. APP Name & APP Version (If your issue relates to the app):no

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Vableme

Give more info.

Are you playing games?

Are you watching any videos?

Are you surfing the internet?

Are you letting it idle?

ARP_ASUS

Hey gravi,

Please share more information and the frequency of the issue apart from some queries shared by raikou.

gravi9849

Yes i play games like asphalt , free fire etc

Watching movies all time active screens

Suffering interent from wifi

There is very less time for idle mostly in night time

It frequency is 3 to 4 times in a day

Vableme

https://zentalk.asus.com/en/discussion/comment/155486#Comment_155486

Is the restarting actually happends when you are using a certain task like gaming or does it restart unconditionally?

gravi9849

It restart while playing games

https://zentalk.asus.com/en/discussion/comment/155494#Comment_155494

Vableme

https://zentalk.asus.com/en/discussion/comment/155935#Comment_155935

Then, it is a motherboard that didn't quite live a happy long life. Go to the nearest service center and change it. That's what everybody's been dealing with.