AMD Radeon VRAM setting needs a bios update

maicol07maicol07 Level 1
edited 5:57PM in 2-in-1
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: Zenbook Flip 14 UM462DA-AI028T
  4. Frequency of occurrence: Always
  5. Reset OS: ?

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Detailed description:

Hello,

I have an issue that needs a bios update from the developers. In a nutshell, the VRAM of the integrated AMD Radeon Vega 8 video card is set to 2 GB by default, taking it out of the amount of RAM that can actually be used (leaving only 6). For home use or otherwise without using applications that require a certain amount of VRAM, this setting is counter productive. Analyzing more deeply the bios (latest version) I discovered that there is a hidden option, not activable, if not operating directly on the motherboard, called "AMD UMA Buffer size" or similar. This option should be enabled with an update from the bios developers so that the amount of VRAM allocated can be changed.

Comments

  • maicol07maicol07 Level 1

    @Blake_ASUS can you do something about this?

  • Hello maicol07,

    I'm sorry, the hidden options in BIOS would not be opened.

    Thank you.

  • maicol07maicol07 Level 1

    Why not? Can't the developer just enable the option with an update?

  • Hello maicol07,

    Those are not open to adjust to keep stable performance of all device.

    Thank you.

  • maicol07maicol07 Level 1

    Well, enforcing the maximum value you did the opposite. Heavy apps can't work well with only 1/2 GB of available RAM

  • Hello maicol07,

    For the design of Vivobook series and it's target user, we have fixed the setting.

    If you want to adjust more options, please refer to our DIY products or higher level series.

    Thank you.

  • maicol07maicol07 Level 1

    My product isn't a Vivobook, but a Zenbook.

    VIvobook is for creators, Zenbook is designed for performance and comfort.

    While the fixed amount of RAM is ok for Vivobook since it is designed for creators, this limits the Zenbook performances, going against his purpose.

  • Hello maicol07,

    Sorry for my typo mistake.

    For the design of Zenbook series and it's target user, we have fixed the setting.

    If you want to adjust more options, please refer to our DIY products or higher level series.

    Thank you.

  • maicol07maicol07 Level 1

    Well, I can't buy another product since I can't refund it anymore. Is it a big problem allowing to change an option?

This discussion has been closed.