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Downloaded apps won't appear here (provided photo)

Eduard RomeoEduard Romeo Level 1
edited April 3 in ZenFone Max Pro Series
Screenshot_20210302-212910.png

and when I try to delete one of the apps it will say it's deleted but the icon is still there

Comments

  • Christine_ASUSChristine_ASUS mod

    Hi Eduard Romeo

    Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:

    1. Check internal storage space：Settings > Storage

    2. Restart your device

    3. Settings>Apps & notifications>See all apps>3 dots on the top row>Reset app preferences

    4. Settings>Apps & notifications>See all apps>Google Play Store>Clear data/Clear cache

    For more troubleshooting tips, kindly check the link

    https://www.asus.com/support/FAQ/1011549/


    If the issue remains the same after performed the troubleshooting, please provide me the information below so that we can better assist you.

    1. Model Name: Settings>System>About phone

    Refer to the link below to check the model name by model no. in the link

    https://www.asus.com/support/FAQ/1014441/

    2. Does the issue appear right after any system/apps' download or update?

    3. Which troubleshooting have you tried?

This discussion has been closed.