Downloaded apps won't appear here (provided photo)

Eduard RomeoEduard Romeo Level 1
edited April 3 in ZenFone Max Pro Series

and when I try to delete one of the apps it will say it's deleted but the icon is still there

Comments

  • Hi Eduard Romeo

    Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:

    1. Check internal storage space:Settings > Storage

    2. Restart your device

    3. Settings>Apps & notifications>See all apps>3 dots on the top row>Reset app preferences

    4. Settings>Apps & notifications>See all apps>Google Play Store>Clear data/Clear cache

    For more troubleshooting tips, kindly check the link


    If the issue remains the same after performed the troubleshooting, please provide me the information below so that we can better assist you.

    1. Model Name: Settings>System>About phone

    Refer to the link below to check the model name by model no. in the link

    https://www.asus.com/support/FAQ/1014441/

    2. Does the issue appear right after any system/apps' download or update?

    3. Which troubleshooting have you tried?

This discussion has been closed.