Stylus for ZenBook S UX393

docpaulcdocpaulc Level 1
edited May 19 in ZenBook
  1. System: Windows 10
  2. Battery or AC:
  3. Model: ZenBook S UX393JA
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description

Hi there

Can you tell me if there is a compatible Stylus for my Zenbook S, please?

Kind regards



  • The Ux393 is not listed but it is very new perhaps the list is not up to date. Can you confirm that the Ux393 does not support any active pens with its touchscreen then?

    Thank you

  • ajimenezajimenez Level 1

    it does not work, I purchased the pen and feel decepcionated. How is possible computer with touch screen and not pen compability? 46€ cost

  • ajimenezajimenez Level 1

    Hi, pencil model is SA200H

  • Hi there,

    I mean the laptop model....also UX393JA?

    Thank you.

  • i also bought UX393EA with Transformer 3 stylus.. Doesn't work, changed the battery, still not working.. Ugh.

  • Hello JulSap,

    Does the touch screen work with finger?

    and does the stylus work on other device?

    Thank you.

  • Hi, Blake.

    Yes the screen respond to my touch.

    I don't have other ASUS / touchscreen laptop so i can't test the pen on other screen.

    But i tried it to my Samsung Note 10+ and it's not working.

  • MotoWiZMotoWiZ Level 2

    You should check in system if pen and touch are available...

    Se bellow picture

    If not either your laptop doesn't support it or your are missing some drivers.

  • WangJulSapWangJulSap Level 1
    edited April 19

    I see, no luck then.

    only touch support available.. I wonder if it can be updated later / it's fixed by the screen type?

  • Hi there,

    After checking with related departments, we do have some models that support finger touch only and not supporting pen touch. It is the panel hardware difference and limitation. So it can not be changed to the other way.

    MotoWiz's suggestion is one way to check, if you would like to double confirm, let me know.

    I will send you PM and you may share the product SN with me.

    Really sorry for the confusion.

    Thank you.

This discussion has been closed.