incoming call problems with asus max pro m2
Please tell us some basic information before asking for help:
- Model Name: asus max pro m2
- Firmware Version:: PKQ1.WW_Phone-16.2017.2011.105-20210108
- Rooted or not:not
- Frequency of Occurrence: almost everytime
- APP Name & APP Version (If your issue relates to the app):
incoming call is always mute, because of this i am missing so many calls. There is also an issue of call button not displaying when incoming call comes.
This is frustrating, i had same issues with M1 and now M2. I am thinking of moving away from asus phones because of this.
as far as i remember i have tried "wipe cache partion" and factory reset but it does not work. I get the same troubleshooting steps when i call customer care, and the last option they gave me is to service this mobile.
I still belive service is not required becuase this looks like a software issue but i am not an expert on this so i am writing here.
What is the use of a phone when it is failing at its basic functionality of calls.