Registration fails with "Serial number incorrect"

ZT-881afe75ZT-881afe75 Level 1
edited March 2021 in Others
  1. System: macOS BigSur
  2. Battery or AC: AC
  3. Model: RT-AX92U
  4. Frequency of occurrence: Always
  5. Reset OS: not applicable
  6. Screenshot or video: attached screenshot


Detailed description:I cannot register my RT-AX92U as it always fails with Serial number incorrect message


  • Hello sebastian,

    Please provide the picture of the SN sticker on the router and the box in the PM I send you.

    Thank you.

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