Heating Issue

Please tell us some basic information before asking for help:
- Model Name: Asus ROGII
- Firmware Version:
- Rooted or not: Not rooter
- Frequency of Occurrence: n number of times.
- APP Name & APP Version (If your issue relates to the app): Whatsapp, Instagram, Pubg, Even normal calls.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Facing Heating issues, it's been an Year and Half. Device started heating alot and turns itself off after reaching 38°C. Phone temperature rises even while charging, on normal calls and even on WhatsApp Call.
So far no solution found.
Anyone came up with solution to this issue?
Tagged:
1
This discussion has been closed.
Comments
Hi, normal heating is fine but if heats up at a level which is unbearable then its an issue.
Also, for your phone as you mentioned it auto restarts or shutdown at a particular temp which is 38 there seems to be some issue for which you should visit service center.
https://www.asus.com/in/support/service-center/india