Unable to register RT-AX92U routers

shm0543shm0543 Level 1
edited March 2021 in Others
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:I am trying to register my new RT-AX9U routers and receive "Invalid Serial Number" drop down message. I have tried using both serial numbers with same result. I want to be registered to insure I can update product and get any free services.


  • Found the problem, SN# on product not the one to use. You must use the "VIP Member Warranty Notice" serial number to register. I have completed my registration.

This discussion has been closed.