Take Notes Asus
Vamp
Level 2
Only a few people who own ROG II use Zentalk like double digit users. And everyone is saying ASUS is a 🤬🤬🤬🤬🤬🤬🤬 company because of less software support.
Every user is been rooting for better software support. Your updated as slower than anyone else. Even non - existential companies like Essential was better at software support.
It's not even been complete 16 months since ROG 2 released and updates are more than 3 months apart now.
No sign of any major update.
Software errors has been ruled out as hardware errors for random restarts because dev are so lazy to debug the issue and rather change expansive motherboard than minimal expansive coding.
Many more things with lazy software devs and mods motivates themselves by saying, "we are a small company". I mean what the literal 🤬.
If you can't keep up with the software exit the mobile phone market, you already have better reputation as a laptop manufacturer than being smartphone manufacturer. ROG II was a hit until software started getting delayed and crappy. ROG 3 wasn't a hit and neither will be the upcoming ROG if you keep using this little software support strategy. You can still gain some reputation releasing ROG II android 11 beta in next 1-2 month and sales of your next device is gonna depend on to how ROG 2 was supported, because many people have ROG 2 and fraction of people have ROG 3 so everything depends on ROG 2 and your upcoming device.
Promising 2 major update while releasing the newer device isn't gonna impact your sales given your history.
Either change your history or become History choice is yours.
Comments
True, software support is lacking .
I will be using my ROG II until it dies. After that, I will buy Samsung, Asus support and update are a joke. Even my tablet, Samsung Tab A8 with S Pen, receives more updates than my ROG II.
At the rate the battery degrades in this phone, It won't be long. Even with the built in software tool that lets you charge the phone properly. It's dying fast.
My battery is only at 4800 mAH now.
Same here, Good support or bye Asus.
Very well said!
Hi Vamp,
Totally understand the situation and do note these type of feedbacks are taken strongly. I have forwarded the concern ahead and will get back to you all.
Thanks for sharing.
@ARP_ASUS sir can you forward 100's of 5z users concern ahead as well???
There is necessity to make some strategy changes now Asus after looking at other OEMS in larger market competations.
Below thread is really very hopeful thread still trending almost 100 users have commented and are still really wishful with ASUS for future updates after looking at other OEM to keep ASUS reputation in larger markets like india where ASUS is so silent with zenfone launches and only focusing with gaming segment, lots of Zenfone users are still hopeful i request please take a look into this thread and if possible please forward this thread concern & feedback to higher departmet as well 👇👇👇
I hope voice of requesting 100's of 5z users will also be heared.
Thanks!
Samsung, 4 years of Android updates support! Asus, please, at least 3 years...