Take Notes Asus
Only a few people who own ROG II use Zentalk like double digit users. And everyone is saying ASUS is a 🤬🤬🤬🤬🤬🤬🤬 company because of less software support.
Every user is been rooting for better software support. Your updated as slower than anyone else. Even non - existential companies like Essential was better at software support.
It's not even been complete 16 months since ROG 2 released and updates are more than 3 months apart now.
No sign of any major update.
Software errors has been ruled out as hardware errors for random restarts because dev are so lazy to debug the issue and rather change expansive motherboard than minimal expansive coding.
Many more things with lazy software devs and mods motivates themselves by saying, "we are a small company". I mean what the literal 🤬.
If you can't keep up with the software exit the mobile phone market, you already have better reputation as a laptop manufacturer than being smartphone manufacturer. ROG II was a hit until software started getting delayed and crappy. ROG 3 wasn't a hit and neither will be the upcoming ROG if you keep using this little software support strategy. You can still gain some reputation releasing ROG II android 11 beta in next 1-2 month and sales of your next device is gonna depend on to how ROG 2 was supported, because many people have ROG 2 and fraction of people have ROG 3 so everything depends on ROG 2 and your upcoming device.
Promising 2 major update while releasing the newer device isn't gonna impact your sales given your history.
Either change your history or become History choice is yours.