Mobile switched off suddenly

in ROG Phone 3
My mobile gets switch off suddenly while using instagram within (4-5 time) in a month. I have visit service centre near to me, they test my mobile and they said to me something software is corrupted but after the next week the same problem is coming again and again please gimme a solution?
Best Answers
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Gustav_ASUS mod
@gokimathi2511 Have you (or the service center) performed a factory reset of your device since this issue popped up?
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gokimathi2511 Level 1
Yes they put new software and still I'm getting this problem and also suddenly my mobile volume get reduce one speaker is not working after restarting mobile all get normal then within 4 to 5 days same problem is repeated again. it's 2.5 month mobile.
Comments
Yes but they reboot os again its giving that same problem.
Mods can only assist you as i am never encountered such problems , sorry 😐
What a reply what a solution😆👌
Thank you