Any specific issue which you found?
Every intel processor comes with CSME firmware which are useful to certain Devices.
but In your laptop Intel ME cannot be accessible or not installed . This is issue..
Please kindly send your device to our service center and the battery will be further examined.
The battery will be replaced by service center if needed.
I have visited the service center, there was a issue which they fixed, now my battery is draining after removal of power adapter(before the power adapter used to lead in laptop power off but now this is fixed). They say that I need to replace my battery, so can anyone here relate to the situation and if changing my battery will now fix the problem?
Sorry, I'm confused.
When you remove the adapter, the laptop would start to use power from battery, then battery would drain,
it is normal.
What is the exact issue you have?