Amazon prime not working in 1080p, not even working on 720p

sankalp_bondshah · February 21

After recent update, Full HD content stopped working for Asus 6z.

Make it working again.

sankalp_bondshah · February 21

Amazon prime and other OTT services. All are working in standard definition.

skylerwolfe · February 21

Seems to be playing in HD for me.

victor0_ASUS · February 22

Hi, request you to provide us with your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information

mastervishikh · February 22

Check streaming quality in setting. See if it's on best or not.

It should show 2.35 GB/hr for best if you can stream in full HD. If it's less probably restart or reset your phone

Monark · February 22

For me i get full HD option

Maybe it could be due to Widevine change just download DRM info from play store and check for security level it should be L1

Amazon prime not working in 1080p, not even working on 720p

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