ASUS ROG Cetra RGB (rgb only works on the right side)

_Hikaru__Hikaru_ Level 1
edited March 2021 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: ROG Cetra RGB
  2. Firmware Version: Latest Version
  3. Rooted or not:
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Only one side of the RGB on the earbuds is on. They used to work but now they just stopped working. I bought these in November 2020 and only used them a few times. I updated the software about a week ago and it stopped lighting up on the left side. Please help me solve this issue.


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