Cannot take zoomed pictures.

Please tell us some basic information before asking for help:
- Model Name: ZS661KS
- Firmware Version: WW_17.0823.2012.131
- Rooted or not: Not
- Frequency of Occurrence: First time
- APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Cannot take zoomed pictures. When the picture is taken, the image is not zoomed.
Is it a bug or is it normal?
This discussion has been closed.
Comments
It's bug i am facing the same problem so far none of solutions are working . So let's wait for next update .
Also it is totally random sometimes it works and sometimes not .
For now you can use Pro mode with auto settings and it shall work fine .
Try clearing the cache and storage for the camera app, Mines working fine
I tried that you said but it didn't work.
I figured out something that it is working fine is mild dark or dark( room ) environment but problem occurs in bright or outdoor environment .
This has already been reported and will be fixed in a future update. 🙂
// Closing the thread.