ASUS - ZenTalk

ZuuGAKz · ‎02-12-2021

Please tell us some basic information before asking for help:
Model Name: ZS661KS
Firmware Version: WW_17.0823.2012.131
Rooted or not: Not
Frequency of Occurrence: First time
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Cannot take zoomed pictures. When the picture is taken, the image is not zoomed.
Is it a bug or is it normal?

ADH · ‎02-12-2021

mafuyu63159
Please tell us some basic information before asking for help:
Model Name: ZS661KS
Firmware Version: WW_17.0823.2012.131
Rooted or not: Not
Frequency of Occurrence: First time
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Cannot take zoomed pictures. When the picture is taken, the image is not zoomed.
Is it a bug or is it normal?
https://us.v-cdn.net/6031231/uploads/FWJOQ7T0YLOB/2021-02-12-17-44-58.mp4

Cannot take zoomed pictures.

It's bug i am facing the same problem so far none of solutions are working . So let's wait for next update .
Also it is totally random sometimes it works and sometimes not .
For now you can use Pro mode with auto settings and it shall work fine .

botboy444 · ‎02-12-2021

Try clearing the cache and storage for the camera app, Mines working fine

ZuuGAKz · ‎02-12-2021

botboy444
Try clearing the cache and storage for the camera app, Mines working fine

View post

I tried that you said but it didn't work.

ADH · ‎02-12-2021

I figured out something that it is working fine is mild dark or dark( room ) environment but problem occurs in bright or outdoor environment .