My model changed Jan 2021 from Q504UA-F022T to UX560UA. No options via online support, need bios!
- System: Win 10
- Battery or AC: both
- Model: Q504UA-F022T
- Frequency of occurrence: since Feb 6, 2021
- Reset OS: ?, was Q504UAK, told today s/b UX560UA
- Screenshot or video:
Detailed description: Cracked & replaced screen, set HID to touch enabled, uninstalled and reinstalled driver, & restarted (twice)- all HID sub tabs say enabled/working properly. Still no touch. Confirmed correct replacement screen. No options avail in MYASUS nor on website support for either model. Q504 was OS UAK, but told today to use the UA for UX560. I think updating the bios will fix touch screen, but the web page does nothing after choosing OS. Chat rep just wanted me to send in, but don't have time and you charge too much. Thanks, Deb