Keyboard backlight randomly turns off

matteochircomatteochirco Level 1
edited March 2021 in VivoBook
  1. System: Windows 10 64bit 20H2
  2. Battery or AC: Both
  3. Model: Vivobook F512DA
  4. Frequency of occurrence: Random
  5. Reset OS: yes


Detailed description:

My keyboard back-light would just randomly turn off. Meaning when I press any key the light does not come on. I have to press the function key again to get it to come on. This would happen occasionally. I tried to re-install the driver for ASUS System Control Interface. I did the procedure to do EC reset by holding power for 40 seconds. I checked Windows updates and have latest version of MyASUS app installed.



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