Couldn't connect my earphone

Couldn't connect my earphone through AJ dongle
Help me out.... @Anders_ASUS @ARP_ASUS @Gustav_ASUS
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Couldn't connect my earphone through AJ dongle
Help me out.... @Anders_ASUS @ARP_ASUS @Gustav_ASUS
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Hi,
Try the following:
Make sure you are on latest software version which is .131 if not, you can check by
Go to setting => System => About => Software information.
Check with side port.
If it still detects as shared on screenshot, Factory reset your phone once.