My rogphone2 suddenly becomes blackout at its screen while charging or playing game

jelojelo Level 1
edited March 19 in ROG Phone 2

My rogphone2 suddenly becomes blackout at its screen while charging or playing game.

Sometimes it continues with automatically restarting.

Please help me on this case.

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Comments

  • Charging के साथ गेम खेलते टाइम्स मोबाइल ऑफ हों जाता हैं...

    मदद करे.....

  • 90fps पे मोबाइल गर्म हो जाता है

    मदद करे...

  • Well facing same issue in every game screen goes blackout sometimes restart . Well asus is busy making rog 4 and 5 they r not gonna ans or solve this.. so u too wasted money trusting asus. It's better to have redmi or vivo device atleast they have good service

  • Got solutions for this black screen error

  • If u installed any third party app like VPN parrlel space xpose or any third party app video recorder screen capture uninstall it.. m doing same and still no black screen error found

  • If u are playing games in xmode turned it off whille playing game.. u won't feel shutdown or blackout as it's because of over heat device. I did that now no problem and waiting for new update

  • jelojelo Level 1

    I think I have found the solution for blackout issue during gaming ,

    my armoury crate was setup for temperature limit at middle , so it was becomes automatically blackout , when temperatures graduately increased & triggered at blackout , I have tried to set temperature limit at maximum , then everything was going normally.

    But still don't know why and don't have any solution when the phone becomes blackout or shutdown or restart when it's during charging.

  • There's only one solution left for this issue .. turn ur xmode off. I was facing the same issue with mobile data but with wifi it occurs less. So I tried all way at last I found phone gets heat up in gaming mode and screen gore's black out and I turned off xmode now I can play games while charging. Less cpu uses can heal this but if u want to play in hardcore xmode setting phone will heat up and black out.. play games without xmode is the only solution

  • This is not supposed to happen. Please contact ASUS service if you bought your device locally to get it fixed

This discussion has been closed.