Anyone experiencing no sound from bottom speaker after Android 11 update.

edited March 2021 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 6
  2. Firmware Version: WW_18.0610.2101.127
  3. Rooted or not: NO
  4. Frequency of Occurrence: Constant
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

When using Whatsapp video call, cannot hear anything from the other party and the other party cannot hear anything from my end.

Sound from top speaker only when playing Youtube video.



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