Asus 6Z (India) neither on nor charge/ unable to hard reset everything stucked after A11
Please tell us some basic information before asking for help:
- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
- Asus 6Z
- Not rooted
- Totally switched to black screen only nothing is happening
- Not related to any app.
I update to A11 recently two days ago. I used approx 2 hours normally just checking what I got after update, just open camera switched to front by flip then before looking myself in my camera its shut down in a second even the camera was not retracted back to normal, phone gets off, I just put on charge with a lots of bad thoughts in mind then from that morning I am trying to hard reset by combination keys but noting happening only sometime red light turns on and remains on for hours then off. I again charge again tried again hopeless with this. I start using asus from zenfone 4 and regularly upgrading models to asus. It hurts becoz I was rarely using this phone becouse it is premium for me.
will be grateful for any genuine resolution
email id- [email protected]
Regards:- Mohd Kaif Iqbal