Side port issue
Saifuddin
Level 3
in ROG Phone 3
Please tell us some basic information before asking for help:
- Model Name: rog 3
- Firmware Version: .113
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Cant connect to pc via side port
Trued restart and clearing settings data
Comments
Does it show it's connected on either the phone or PC?
Do not plug the cord into the orange port
Why not use the bottom port?
I plug it in side black port
Its showing no signs of any type of connection
Bottom port is word and i had to use it but what is wrong with the side port
Not even Charging? Have you got the cooler to test with? If it doesn't work no real issue, just use the bottom one
It might need drivers but mine worked fine with whatever drivers windows installed
Its charging with charger ,just not connecting to pc
@Saifuddin Have you been able to connect to the same port of your PC (using the same cable) before, or has it always been this way?
Speaking from personal experience, I ran into the same issue a while back with a new laptop that didn't have the correct USB drivers installed.
I am able to connect with bottom port but not with the side port 😨
@Saifuddin Some more questions for you:
1) yes
2) yes
3) i am in possession of only 1 type A to type c cable so i am not able to compare with another cable , but if its a wire fault then i try it and come back here
@Saifuddin Then it's possible your PC is the culprit, like in my case. If you have a second computer/laptop nearby, see if it works with that.
I will check it out and will be back with more information
Just like you said pc is the culprit , thanks for help 😊
Thanks to you also for trying to help 😊😊
@Saifuddin Glad to hear you solved your problem!