Zenfone 6 (ZS630KL) 18.0610.2101.127 4G Telephony Service crashes
Please tell us some basic information before asking for help:
- Model Name: Zenfone 6 (ZS630KL)
- Firmware Version: 18.0610.2101.127
- Rooted or not: not rooted
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app): Telephony Service 18.104.22.168924_1
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Since the update to 18.0610.2101.127, Telephony Service crashes using a 4G network for both SIM1 and SIM2 and the phone cycles between SIM/No SIM every 2 seconds. You have to force the device into 3G as preferred network in order to use the phone. SIMs are not faulty as they work in other devices. I tried factory reset and this did not resolve the issue.