VivoBook 15 Touch pad not working properly

pinkcat

1. System: Windows 10
2. Battery or AC:
3. Model: X512DA
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

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Detailed description：

Hi,

My touch pad is not working properly. I cant left click and move the cursor at the same time, so I'm unable to highlight and drag items.

Over than that its working just fine. I'm not sure if I have accidentally changed the function or if this is a malfunctioning hardware issue

Can someone please help me ?

Thank you Elena

Blake_ASUS

Hello pinkcat,

Please kindly check if your BIOS and touchpad driver are up to date.

https://www.asus.com/Laptops/For-Home/All-series/VivoBook-15-X512/HelpDesk_Download/?model2Name=ASUS-VivoBook-15-X512DA

If the problem persists after the update, please share a video of the issue.

Thank you.