My vivobook turned off and dont start anymore

  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:

Mi vivobook turned off and doesn`t start anymore. I can`t recover my info because the hard disc seem to be bitlocker (Althoug I didn`t activated it)

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