Rog 3 not charging with Original charger and original cable

in ROG Phone 3
Please tell us some basic information before asking for help:
- Model Name: Rog 3 12gb(made in Indonesia)
- Firmware Version: latest
- Rooted or not: not
- Frequency of Occurrence: Everytime
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Use another cable with original charger and it works fine
Use another cable and and another charger it works
Problem with both the ports and only when I use original charger and original cable..Some software issue.
Tried changing battery modes and that didn't work either. I don't want to do factory reset.
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Comments
Here are the screenshots from my phone
@abhip1986 I'll send you a potential fix via PM. 🙂
Hey,
Could you please PM me as well the potential fix? Appreciate your help in advance.
facing the same issue. please assist for solution by PM
appreciate!
Hey can you please PM me the fix. Facing the same issue with my two weeks old phone.
Thanks is advance.
@frank7n @Sky_hopper
I've sent a PM to you both. 🙂