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Rog 3 not charging with Original charger and original cable

abhip1986abhip1986 Level 1
in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3 12gb(made in Indonesia)
  2. Firmware Version: latest
  3. Rooted or not: not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Use another cable with original charger and it works fine

Use another cable and and another charger it works

Problem with both the ports and only when I use original charger and original cable..Some software issue.

Tried changing battery modes and that didn't work either. I don't want to do factory reset.

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