ZE553KL ZOOM S drain batery

ZT-830099d7ZT-830099d7 Level 1
edited March 6 in Others

Please tell us some basic information before asking for help:

  1. Model Name:ZE553KL zoom s
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

I have the same ASUS model with the same problem. Also Change batery and still have the same problem. TRY ASUS Help with no result.


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Comments

  • edited February 4

    Hi [email protected]

    Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:

    1. Please check the battery usage of each app. Setting>Battery>3 dots on the top"Show app usage"

    2. Enter "Safe Mode" and leave a 100%-charged phone in sleep(idle) mode in a night, if the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/


    Is there any zone heating up while using/idling? How long has the battery been used? After using a battery for some time, under some conditions it will have a degree of swelling. This behavior will not create safety issues. However, please contact with the local repair center for battery checking/replacement.


    For more information, please refer to the links below


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