The lower part of my laptop has this pink light flickering every 3 seconds. What should I do?

BriiiiBriiii Level 1
edited March 5 in VivoBook
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:

Comments

  • Hello Briiii,

    Which model do you have?

    And may I have a picture of the issue?

    Thank you.

  • BriiiiBriiii Level 1

    It has this violet or pink light flickering in my taskbar.

    My model is VivoBook 15.

    Thank you in advance! <3

  • Hello Briiii,

    If you hide the task bar, does the flickering still happen at the same area?

    or the flickering follows the taskbar?

    For Vivobook 15, is your model X532FL? N580GD? or other?

    Thank you.

  • BriiiiBriiii Level 1
    edited February 2

    Yes. I tried hiding the task bar and the flickering still happen at the same area. My model is Vivobook 15 X560UD. Thank you so much!

  • Hello Briiii,

    Please kindly check if your Intel display driver is updated.

    or if you tilt the screen in different angle, does the flickering disappear or became more frequent?

    Thank you.

  • BriiiiBriiii Level 1

    My driver is up to date and if I tilt the screen, the pink light is still there. I tried to printscreen in my laptop but when I opened the picture, there is no pink light there. I think the problem is the screen? I don't really know. :(

  • Hello Briiii,

    It's very likely hardware issue of the screen.

    Please kindly send the device to our service center.

    Sorry for the inconvenience caused.

    Thank you very much.

  • BriiiiBriiii Level 1

    Okay! Thank you so much!

This discussion has been closed.