Why can’t I backup my apps and data using ASUS Backup in Android Marshmallow?

FAQBotFAQBot admin
edited September 2020 in FAQ



Android Marshmallow only supports the restore function of ASUS Backup. To use the backup function, launch Settings > Backup & reset instead.

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You can also use ASUS Backup to restore the backup file you created from Android Lollipop. Please refer to the following steps to do this.



Note: Steps 1 to 3 are optional if you’re using the same mobile device previously running on Android Lollipop.

 

  1. Use File Manager to copy the backup folder, usually stored at sdcard \ ASUS \ ASUSBackup.
  2. Download ASUS Backup from Google Play if you don’t have it yet on Android Marshmallow.
  3. Paste the backup folder sdcard \ ASUS \ ASUSBackup to the same file path on Android Marshmallow.
  4. Open ASUS Backup then tap Restore.
  5. Select the file you want to restore then tap Start restore.


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