ASUS Zenfone 5Z OVERHEATING
Please tell us some basic information before asking for help:
- Model Name: Zenfone 5Z
- Firmware Version: NONE listed under "firmware"
- Rooted or not:
- Frequency of Occurrence: Now always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I have had this phone for 16 months and use it everyday for occasional calls and messaging and as a Hotspot for my laptop (1 device only), I don't play games or watch streaming on it.
It has been a great phone, apart from the very fragile screen (the first screen that I have ever cracked AND a few times, this with no harsh handling and yes it does have a shock cover and screen protector!)
The OVERHEATING problem has only started ~2 weeks ago, which was first noticed due to the phone hotspot disconnecting the wifi and on handling the phone I noticed that it was much warmer than any prior time/normally, and since then when charging the phone it gets quite warm to hot resulting now in often shutting down.
Is this a battery or charging FAULT or something else? Can this be easily fixed?
Thank you for your help and advice.