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How to remove reverse charging pop-up , charging isssue

ishaan.1117ishaan.1117 Level 1
edited February 2021 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:Asus Zenfone max m1 pro
  2. Firmware Version:X00TD
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • miltrixmiltrix Level 1

    asus phone m2 max pro. last update ww_phone-16.2017.2011.105-20210108. popup window occur few times in a day

  • victor010victor010 Level 5

    Hi, we'd request you follow the below steps:

    1. Check your phone for the latest software version.

    2. Clear system cache.

    3. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

    4. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/

This discussion has been closed.