Please tell us some basic information before asking for help:
I didn't receive the Android 11 update yet. What can I do? It's Brazilian Version.
Me too brother. Not got it :/
Me too friends, it CZ. Firmware Version: 17.1810.2011.18. 🙄
Reset your phone then check
Does this method work? I've done it twice and it didn't work
Reset you mean restart?
Same here. I'm located in Germany. Have two Zenfone 6. One of those was updated immediately at the beginning of January.
On the other phone I get the information on available update but when I hit the update button it says there's no update available.
That's weird especially because I'm getting information on new update available. 🤷
Me also not get the Android 11 update.
Seid lieber froh darüber.
A11 läuft gar nicht auf Z6
Just found this link to update file directly via ASUS
Downloaded and updated manually yesterday and everything works out fine. Have no issues so far.
Just download the file, copy it from download directory into the root directory of the phone (via Filemanager) and restart the phone.
Update file will be detected automatically and is now ready to be installed.
Disclaimer: use on your own risk
I already have ANDROID 11 from 15.1.2021, everything works without a single problem, I'm from the CZECH REPUBLIC.
FINALLY THE A11 UPDATE!!
I hadn't received the update either in same environment and conditions.
Followed your advice, it worked like a charm, thanks so much!