Whatsapp unable to recognise File Manager as explorer. "You may not have proper app....."
shreyashchauhan840
Level 1
Please tell us some basic information before asking for help:
- Model Name: Asus 6z
- Firmware Version: Latest A11
- Rooted or not: No
- Frequency of Occurrence: Regular
- APP Name & APP Version (If your issue relates to the app): Whatsapp and Default File Manager
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I tried sending a picture as a document on whatsapp. Whenever i click "Browse other docs". I get this error which says " You many not have a proper app to view this content ". I have already reinstalled whatsapp and tried clearing cache and storage in file manager and gallery both several times. Rebooted too. The only thing i got it worked is installing 3rd party file manager. Do note that only few 3rd party file manager seems to work, not all.
2
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Comments
You try to open a .pdf file ? But File Manager is not a PDF reader 😬
Hi there, thank you for highlighting the issue. We have made a note of the feedback.
Dude, i literally wrote "Browse other docs" which opens up gallery. Have you ever used whatsapp before?
Thank you for your response!
Hi,
Have you tried to clear the app caches and check it again because Something is similar happened to me and When I clear the WhatsApp app caches my problem got solved.
Yes i tried, i even reinstalled my whatsapp. Currently i have to use a 3rd party file explorer for this bug.
I am facing same issue after update
Which file explorer to be more precise?