When volume is high, it keeps re-adjusting to a lower volume

jrmhngjrmhng Level 1
edited February 19 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 6
  2. Firmware Version: WW_17.1810.2011.183
  3. Rooted or not: No
  4. Frequency of Occurrence: Almost always
  5. APP Name & APP Version (If your issue relates to the app): None / system wide / for all apps which play media

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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When I play anything at a loud volume, within seconds or minutes, it will automatically be lowered. I have tried turning outdoor mode but that doesn't help. It is always lowered to the same point. This is regardless if it is Youtube, Spotify or any app which is playing media with sound. This is also through both the phone loudspeaker or say to a Bluetooth speaker.

For the volume, I have the following settings:

Sync volumes - on

Smart volume - off

Outdoor mode - both on or off will have this issue

AudioWizard - normal

Thanks for reading.

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