What app not working

mani mozhi · January 18

Asus ZenFone Shellie zd551'll model whatsapp not working and 4g calls not supported

Jio4g not support

Christine_ASUS · January 19

Thank you for your asking. Kindly provide the information below so that we can better assist you.

1. Your current firmware version

Settings>System>About Phone>Software information

If you try to update to the latest version, does the issue still persist?

2. Does the issue appear right after any system/apps' download or update?

3. Can you use 4G before with this model in your area?

4. Can you use Whatsapp before? As I saw you are in certification page, what do you mean that you can not use Whatsapp?

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