fan just does not stop

cycdorancycdoran Level 1
edited February 2021 in ZenBook
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I just had my zenbook for a few months. was not a good experience, first of all, it can not go to sleep, never come back, Only way to bring it back is doing the forced shutdown. Now, the fan always making terrible noise when there is nothing running. especially, restart after the screen off. the only way I can stop it now is to shut down and start it again. (restart did not do the trick)

From the previous posting, it seems that only way to fix it is to take back to service center? Any way we can fix it at home? It seems that Window 10 is doing something to make it happen. Asus should have better solution than taking back to the center? Any update on the software? Please advise!


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