Problem with my X73s Bluetooth

YahYah Level 1
edited March 3 in Others
  1. System: Windows 7 Home Prem
  2. Battery or AC: Both
  3. Model: X73SV
  4. Frequency of occurrence: From the first use to this moment
  5. Reset OS: Yes (I guess!)
  6. Screenshot or video: No!

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Detailed description:Hello friends, my problem is that I am unable to use (or activate at least) the Bluetooth of this pc, I updated the drivers, I downloaded multiples drivers from many web sites (including the original), but I still can't see it (It doesn't appear in device manager, or anywhere else).

So I would like to know if the problem is hardware or just software, or if this pc model has built-in Bluetooth.

Thank you.

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