Slow 3G / LTE network

FAQBotFAQBot admin
edited September 2020 in FAQ

Please follow steps below for troubleshooting:

  1. Contact your network provider to check if thre is problem with mobile network
  2. Install your SIM card on another tablet to check if there is problem with your tablet
  3. Access Safe Mode by long pressing power key > tapping and holding Power Off > tapping OK

    If your tablet works well in Safe Mode, there may be some 3rd apps that cause malfunction

    Please reboot your tablet and check again if it works well
  4. Backup your data and perform factory data reset
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