ROG Phone 3 Connect to TV
h3llh0und
Level 1
Hi,
my screen is black and i want to save my data before i send the phone to Asus. Now i want to connect the Phone via a USB C to HDMI Cable to my TV. (I also used a USB C OTG Hub with HDMI Port)
I only get a Republic of Games Logo if i press the On/Off Button. If i connect my Huawei P30 i see my Lock Screen and i can Unlock my phone.
I used both USB C Ports, on bottom Port i dont see anything and with the side Port i see the Logo.
Anyone have a solution?
Thanks :)
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Comments
@h3llh0und That's strange.
The reason you're only seeing a ROG logo is (most likely) because the screen mode is set to TwinView or Tablet mode. The setup you're describing (USB-C to HDMI) should default to mirror mode however.
Do you remember if you've previously connected the phone to your TV and changed the screen mode?
@Gustav_ASUS No I didn't change anything. I didn't connect it to TV before.
When you say you see the ASUS logo, does this only apply to when you connect it to your screen or also if you try to start your phone normally?
If its the latter, then its because the phone doesnt boot. I don't remember if the stock recovery had some sort of clear cache which could solve your issue.
@nightmaster552 as my screen is only black I don't see anything 😔 but the fon is running as the led shows me emails and the alarm is ringing every morning.
Have you tried to hold the powerbutton down for 1 minute then start the phone again? Sounds like pixelworks software crashed which would cause a black screen.
No it's broken. My daughter dropt it. First screen was white and now it's only black. Now I want to send it to asus but I want to save my data first. I can't connect it to pc as I didn't enable data transfer 😭
So I want to connect it to the TV to do some stuff.
Did you enable developer mode on the phone?
Nope that is one thing I wanted to do.
Honestly I don't think it's important anyways. You'll have to pay for the screen repair so they won't swap out your device. They will simply replace the screen, there is literally 0 reasons as to why your device should be reset in any way shape or form.
The support told me the phone will be resettet. That's why I want to save the pictures from Christmas.
Don't you have them on your google fotos account? If you're unsure check on your PC.
No it looks like it's disabled 😔
Well there is no reason for them to reset your device, like literally no reason at all.Maybe ask them not to, so far seems like your only option atm.
OK thanks, so I will bring it to post tomorrow and hope they don't do a reset.