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Notification panel

prashanthprashanth Level 3
edited February 2021 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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The black bar of the notification panel sometimes just stays,(completely doesn't disappear) unless i restart the game.

Is this game specific and any trick to get back to normal once this happens?

2021-01-11-17-40-32.mp4


Comments

  • VS-KRVS-KR Level 4

    "Is this game specific ?"

    See on others games on your phone, or others "immersive/fullscreen" apps

  • victor010victor010 Level 5

    Hi, kindly help us with the following information to find a solution to your query.

    1. Firmware version your device is on.

    2. If the same happens with any other game.


    You may try the below troubleshoot:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/

  • prashanthprashanth Level 3

    I think all these problems occur only when asphalt 9 is opened so they may be game specific

This discussion has been closed.