ZenBook Pro Duo UX581GV. Official support for Windows 10 20H2.

  1. System: UX581GV_19H2
  2. Battery or AC: Both
  3. Model: ZenBook Pro Duo UX581GV
  4. Frequency of occurrence: frequent freezes
  5. Reset OS: Yes. Roughly two time a month. No correlation with installed software found.
  6. Screenshot or video: youtube.com/playlist?list=PLChcXj5lTvV_R7jAvodFAXEkYl9LvQNG8

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Detailed description:

Currently when accepting Feature update version 20H2 in windows update center it is not fully installed and rolls back to 19H2

Please provide estimated dates when this model will be shipped to customers with newest tested windows version.

The main reason for asking is frequent freezes on 19H2

I would like to sent it to RMA for the second time to get full reset with newest windows flashed as recovery image. When sending the first time (six month ago) RMA wasn't able to found any issues however freezes still occurring randomly on a system without any third party software installed.


Thanks in advance.


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